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Auto-create subscriptions in Subsail when a new order is placed in Big Cartel.
This sync only works for regular non-subscription products, as Big Cartel does not support syncing subscription data.
Subsail’s connection with Big Cartel is based on the OAuth protocol, allowing a deep and secure link between the two platforms. This connection is very simple to set up and is able to pull in your product data, past orders and future orders into Subsail.

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Create a product in Big Cartel

First, create a product in Big Cartel and call it something like “Subscription”. This product will be a non-renewing subscription, so in the description explain how many issues are included in the subscription, and set a price.

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Set up in Subsail

Go to Add a source and select Big Cartel. You will be presented with three steps:
  1. Specify which products in your shop are subscriptions and their details
  2. Import past orders, which Subsail will convert into subscription data
Once this is done, your connection to Big Cartel is complete.

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How Subsail converts sales into subscriptions

Subsail will receive notifications from Big Cartel when you make a sale. When these notifications come in, Subsail will look for the products you imported during the connection process. If it sees any in your order notifications, it will create subscriptions and subscribers in your account based on the details Big Cartel provides.

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Managing subscriptions in Subsail

After the Big Cartel data has arrived in Subsail and the subscription and subscriber records have been created, you can manage them as you would any other subscription in Subsail. Subscribers can also manage their details, such as postage address and email address, from within their account at <your-magazine>.subsail.com/login.
Subscriber details updated in Subsail will not be synced back to Big Cartel. For subscriptions, always consider subscriber data in Subsail as the most up-to-date.

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When you add a new subscription product in Big Cartel

Whenever you add a new subscription product to your Big Cartel shop, make sure to go to your source page and click the Import products button. This means that you can refresh the data in Subsail so it can watch for sales of your new Big Cartel product.