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Introduction
  • What is Subsail?
  • Launch checklist
  • Issue date fields
Selling subscriptions
  • Sales tax and VAT
  • Flexi-start subscriptions
  • Let customers choose their start issue
  • Renewing subscriptions
  • Rolling subscriptions
  • Digital subscriptions
  • Gift subscriptions
  • Taking payments
  • What are "Uncaptured" payments in Stripe?
  • What currencies can I sell in?
  • Sell subscriptions on your website
  • Overlay checkout
  • Promo and discount codes
  • Dunning
  • Can I add more details to a product?
  • Collecting marketing consent
  • Customise your hosted checkout
  • My checkout is not loading or showing products
Manage subscribers and subscriptions
  • Search for subscribers
  • Search for subscriptions
  • Subscription statuses
  • Cancelling subscriptions
  • Update a subscriber's email or postage address
  • Customer accounts
  • View all unfulfilled copies
Communication with subscribers
  • Sync subscriber data to Mailchimp
Import subscriptions
  • CSV or spreadsheet
  • Automatic imports
  • Big Cartel
  • PayPal
  • Shopify
  • Squarespace
  • Woocommerce
Export and fulfilment
  • Export orders for fulfilment
Pricing and billing
  • Pricing
  • How billing works
Manage subscribers and subscriptions

Update a subscriber's email or postage address

You can update a subscriber’s email address by heading to their page and clicking “Edit subscriber” on the right-hand side.

To update a postage address, go to the subscription you want to update and click on “Manage subscription”. (Subscribers don’t have addresses in Subsail, only subscriptions do)

Cancelling subscriptionsCustomer accounts
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