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Manage subscribers and subscriptions
Customer accounts
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Introduction
What is Subsail?
Launch checklist
Issue date fields
Selling subscriptions
Sales tax and VAT
Flexi-start subscriptions
Let customers choose their start issue
Renewing subscriptions
Rolling subscriptions
Digital subscriptions
Gift subscriptions
Taking payments
What are "Uncaptured" payments in Stripe?
What currencies can I sell in?
Sell subscriptions on your website
Overlay checkout
Promo and discount codes
Dunning
Can I add more details to a product?
Collecting marketing consent
Customise your hosted checkout
My checkout is not loading or showing products
Manage subscribers and subscriptions
Search for subscribers
Search for subscriptions
Subscription statuses
Cancelling subscriptions
Update a subscriber's email or postage address
Customer accounts
View all unfulfilled copies
Communication with subscribers
Sync subscriber data to Mailchimp
Import subscriptions
CSV or spreadsheet
Automatic imports
Big Cartel
PayPal
Shopify
Squarespace
Woocommerce
Export and fulfilment
Export orders for fulfilment
Pricing and billing
Pricing
How billing works
Manage subscribers and subscriptions
Customer accounts
Each of your customers (with an email address) automatically gets an account for your magazine, which allows them to log in, check their subscription(s) and update some of their details.
Update a subscriber's email or postage address
View all unfulfilled copies
Assistant
Responses are generated using AI and may contain mistakes.